1. General Terms
Our general terms and conditions apply for all deliveries and services by Moskitoo india kult. Ordering from Moskitoo india kult indicates the complete understanding of and the agreement to all the terms and conditions in this agreement.
Moskitoo india kult will confirm your order via e-mail and therefore will be binding.
2. Products and Services
Our products are handmade. As a result small differences between the product and its image and descriptions are possible. These differences are no quality failure. The colours of the products shown in the online shop may vary from the actual product colour.
Our prices are in Swiss Francs (CHF), including VAT
Shipping costs which may be incurred are not included.
Moskitoo india kult reserves the right to change costs and prices at any time. For ordered goods the prices on the actual ordering date and confirmation applies.
4. Your Order
As soon as you have sent your order you will receive an order confirmation of your order by e-mail. If you do not receive a confirmation, the order process has probably not been completed correctly. In such a case, contact us directly by e-mail or telephone.
You can always track the status of your order in your customer account.
Our dispatch takes place in 1 to 3 working days after receipt of payment. If we do not have an item in stock, we'll let you know by e-mail as soon as possible when delivery is expected.
The goods will be delivered to you by post. The delivery time in Switzerland is usually 1 to 4 working days. These details are without guarantee.
The delivery time abroad depends on the location of the recipient.
Please make sure that the delivery address and telephone number given to us is correct and complete. For any delays or non-deliveries due to incorrect or incomplete addresses, we assume no liability.
6. Costs of delivery and shipping
Shipping costs Switzerland
B Post CHF 8.- Delivery in 2 working days, from Monday to Friday.
A Post CHF 10.- Delivery the next working day, from Monday to Friday.
Express CHF 19.- Delivery on the next working day, also on Saturdays
Shipping fees abroad
Please note that the delivery abroad can incur customs costs or VAT. These are not included in the price and must be paid by the buyer.
ZONE 1: CHF 19
Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Greenland, Great Britain, Ireland, Iceland, Italy, Croatia, Latvia, Lichtenstein, Luxembourg, Malta, Mezedonia, Monaco, Netherlands, Norway Austria, Poland, Portugal, Romania, Sweden, Serbia Republic, Slovak Republic, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, Cyprus.
ZONE 2: CHF 34
Canada, Mexico, Puerto Rico, United States of America.
ZONE 3: CHF 39
Egypt, Argentina, Australia, Bolivia, Brazil, Chile, Costa Rica, Indonesia, Israel, Japan, Jordan, Dem. Republic (ex-Korea, Republic of South Korea), New Zealand, Oman, Peru, Philippines
Moskitoo India Kult assumes no liability for the shipment of the goods. Damage or loss due to transportation is not covered by Moskitoo India cult.
You can pay conveniently and safely in our online shop. The following payment methods are available:
-Prepay by bank transfer
You can place your order via pre-payment via online banking, on your bank or on the postal service with a payment slip. Our bank details are as follows:
Moskitoo India Kult, Arbon
Kontonummer : 61-665024-3
IBAN: CH62 0900 0000 6166 5024 3
Clearing Nr. : 9000
If you have an account with Paypal, pay conveniently online via Paypal.
Pay conveniently online with your credit card from VISA or Mastercard.
Pay conveniently online with your Postfinance card. There are no additional fees for you.
You can also pay via Twint with us. You will be redirected to Twint at the end of the order process. If you are already a Twint customer, you can log in there with your user data and confirm the payment.
If you chose the advance payment as a payment option, you’ll receive the confirmation right after sending the order by e-mail. In this e-mail we’ll give you the bank details of Moskitoo India Cult. While completing the bank transfer pay attention to fill in the invoice number as reason for payment. Only this way we can assign your payment. As soon as we received the payment we will send you your order immediately. Please keep in mind that the process may take between 2 to 4 days until we receive your payment, depending on the financial institution.
For advance payment the term accounts for 7 days. If the payment isn’t received within this term the order will be cancelled. The good will be free for sale again.
You can also use PayPal as a payment option. Therefore use PayPal as a payment option. At the end of the ordering process you will be directly directed to PayPal. If you’re already a PayPal costumer you can register with your user information and confirm the transfer. If you are a new costumer you’ll need to open a new account and confirm the transfer. Your order will be sent on receipt of your payment. The delivery term accounts for 3 to 4 days.
As soon as the payment has been received, your order will be sent to you.
Complaints in respect of defects or incomplete or wrong delivery are to be handed in within 7 days after billing date in writing.
10.General Right of Return
It is up to the costumer to check the goods and to put potential defects or deviations of the order to record when the delivery is received.
We want our costumers to be happy with the shopping experience by Moskitoo india kult. Returns for exchange or credit notes are only accepted if the goods are unused and in perfect state as well as sent back in the original packaging with the original label and tag. The returns have to be made within 7 calendar days (date stamp). We ask you to fill in the return form and send it with a copy of the bill to the following address:
Moskitoo India Kult
After receiving the goods Moskitoo india kult checks the returns and decides, if they have been handed over in perfect state and the credit note can be granted. The refund follows in the same manner as the original transfer. This will usually be done within 14 days. The refund concerns only the value of the products. The costumer bears the costs of delivery.
After expiration of the period the purchase is seen as legally completed. Excluded from returning are used goods as well as products without the original attached tag.
If the returned goods are not completely resalable or the packaging of the item is damaged, we reserve the right to refuse reimbursement or deduct up to 20% of the original retail price from reimbursement.
For prepayments, the refund will be made according to your bank details (account number, bank, IBAN No.), as soon as the goods arrive. If the goods were paid by credit card, a credit will be issued to the credit card.
11. Care and Handling
Moskitoo india kult accepts no liability of faulty behaviour of the clients in the matter of care or maintenance as well as handling of the delivered articles. Please pay attention to the references labelled on the goods.
12.Reservation of Proprietary Rights
Until the full payment has been received all goods remain in the ownership of Moskitoo india kult.
13.Compensation for Damages
Claims for damages for faults in images, prices and texts or delayed and failed deliveries remain ruled out.
Data privacy is an act of trust. Your trust is important to us. We respect your private and personal sphere. The needed data for business transactions will be treated in strict confidence.
15.Amendments to the General Terms and Conditions
Moskitoo india kult reserves the right to change the existing General Terms and Conditions without prior notice at any time.
16.Place of Jurisdiction
The legal relationship between the costumer and Moskitoo india kult is subject to the Swiss law.
The legal venue for all disputes resulting from a contract based on these terms and conditions of purchase is exclusively 9320 Arbon Schweiz.